HIKO Wish Keeper

The wishlist requires two things: the Shopify app embed must be turned on in your theme, and the wishlist feature must be enabled in the app settings.

Step 1 — Activate the app embed

1. Open the HIKO Wish Keeper app in your Shopify admin
2. Click the 'Enable in Theme' button in the page header — this opens the Shopify Theme Editor with the app embed already selected
3. Make sure the toggle is on, then click Save in the theme editor

Step 2 — Enable the wishlist in app settings

1. Back in the HIKO Wish Keeper app, on the Settings page
2. Under Product Page, turn on 'Enable Wishlist on Product Page'
3. Under Collection Page, turn on 'Enable Wishlist on Grid'
4. Click Save

Once both steps are done, the wishlist button appears automatically on your storefront — no theme code editing required.

The app embed is the single most common cause of "nothing shows up". Everything the app draws on your storefront — the wishlist button, the account page, the share page — is loaded by that one embed.

Yes. In the HIKO Wish Keeper app, go to Settings and enable 'Require Login'. When this is turned on, the wishlist does not load at all for guest visitors — no buttons appear.

Leave it off if you want guests to be able to save items. Guests keep their wishlist in their own browser, and it merges into their account the first time they sign in, so nothing they saved is lost.

The Insights page provides comprehensive analytics to help you understand customer behavior:

• View all customers with wishlists and their saved items
• See which products are most wishlisted across your store
• Track notification delivery, open rates, and click rates
• Monitor social share activity by platform (Facebook, Twitter, Pinterest, WhatsApp, LINE)
• Analyze product view patterns and trending items
• Track draft order conversions and invoice status
• Daily and weekly activity comparisons
• Export customer emails and wishlist data as CSV

The account page is the single place on your storefront where a customer finds everything this app keeps for them. It lives at /apps/hwl/account and is built from tabs: their wishlist, and — once they sign in — their orders, addresses, profile details, notification preferences, and draft orders.

It is on by default. You can turn it off under Account Page > The account page in the app; while it is off the address stops working and nothing on your storefront links to it.

The account page is drawn by the app embed, the same one the wishlist button needs. If the embed is off, customers reach the page but see a short "still loading" notice instead of their account.

Both, and there is nothing to switch on. The app does not ask which version your store uses.

The reason is where the account page lives. It is a page on your own storefront at /apps/hwl/account, drawn by your theme — not a page inside Shopify's hosted account area. It reads the signed-in customer, their orders and their addresses through your theme, exactly the way any other template does, and those work the same under both versions.

Signing in works on both as well. The sign-in link the app hands out goes to /customer_authentication/login, which Shopify routes to the right sign-in screen for whichever version your store is on, and then returns the customer to where they started.

One difference, and it is Shopify's rather than ours. On new customer accounts, Shopify's hosted account pages cannot show anything from a theme app, so there is no entry point for the wishlist in there. That is why the app sends the account icon in your theme header to the account page instead. On legacy customer accounts that icon keeps going to Shopify's own account pages, which still work normally — customers reach the account page from the heart icon or any link you add.

Go to Account Page > Tabs. Each tab has its own switch, its own icon, and you can drag the order with the up and down arrows — the order you set is the order customers see.

The tabs are Profile, Addresses, Wishlist, Orders, Draft Orders and Notifications. All of them are on by default except Draft Orders and Notifications, which need a paid plan.

Two rules worth knowing:

• Every tab except the wishlist needs the customer to be signed in. Visitors who are not signed in see only the wishlist, whatever you have switched on.
• Turning a tab off hides it from customers. It does not delete anything — switch it back on and the data is still there.

Everything is under Account Page, with a live preview beside it that updates as you change things:

1. Appearance — pick one of four layouts: Sidebar, Tabs, Dashboard (a grid of tiles) or Accordion
2. Colours — pick Light, Dark, Warm, or Auto (Auto follows the visitor's own system setting)
3. Brand colour — used for buttons, links and the current tab. On the dark theme it is lightened automatically so a dark brand colour does not disappear
4. Custom CSS — for anything the settings do not cover; it applies only inside the account page

Yes, on a paid plan. Go to Account Page > Tabs, expand Profile, and add a field. Each one can be a text box, a dropdown with your own choices, a date, or a checkbox.

Answers are stored on the customer in Shopify as metafields, so you can use them in Shopify Flow, segments, or your theme. The Where your fields live panel on that page shows the exact namespace and key for each one.

Three things to know before you add one:

• The field type cannot be changed later. Shopify does not allow it. Pick the right type up front; to change it you add a new field.
• Removing a field only takes it off the form. Answers customers already gave are kept in Shopify, and so is the definition. This is deliberate — one mis-click should not erase a whole store's worth of customer data.
• On the free plan you can still edit and remove the fields you already have; you just cannot add new ones.

The heart in your store header goes to wherever that customer can actually see their list:

• Not signed in — the standalone wishlist page
• Signed in, with the wishlist tab on — the account page, opened on the wishlist tab
• Signed in, with the wishlist tab off — the standalone wishlist page

If you have set the wishlist to open as a pop-up or slide-out instead of a page, the heart keeps doing that and does not navigate anywhere.

Under Account Page > After sign-in you choose one of three: the account page (the default), your home page, or a page you name yourself.

If you choose your own page, enter a path that starts with a slash, like /pages/members. Full web addresses are rejected — the sign-in redirect only accepts a path inside your own store, and a rejected value quietly falls back to the account page.

This applies wherever the customer signs in from, including the account icon in your theme header.

HIKO Wish Keeper has one paid plan, billed monthly or annually:

• Free — the complete wishlist with no limit on how many lists or saved items your store can hold, plus the Insights analytics and social sharing
• Professional — $6.99/month or $62/year. Adds email notifications, API access, draft orders and invoicing, and custom profile fields on the account page

The paid plan includes a 7-day free trial. Upgrade any time from the Upgrade page.

No. Shopify automatically prorates plan changes and credits the unused portion of your current plan against the new one. You only pay the difference.

When switching from monthly to annual, the remaining days on your monthly cycle are credited toward the annual fee. For example, if you switch halfway through the month, the unused half is deducted from the annual charge.

This is handled entirely by Shopify billing — no action needed on your part.

When your 7-day free trial ends, Shopify will send you an email asking you to approve the recurring charge. You will not be charged automatically — Shopify requires your explicit confirmation before any payment is processed.

If you approve, your subscription continues with no interruption. If you don't approve within 2 days, your plan drops to Free and paid features become unavailable until you re-subscribe.

You can re-subscribe later from the Upgrade page. No data is lost when your plan is downgraded — your wishlists, custom fields and settings are all still there.

You have full control over how the wishlist button looks on your store. Customize every aspect from the Settings page:

1. Go to Settings > Global Style to change icon shape, colors, and size
2. Adjust the active color (when item is in wishlist) and inactive color
3. Set animation effects like pulse, bounce, or none
4. Configure icon size and stroke width for the perfect look
5. Use the Live Preview panel to see changes in real-time

Yes! You can position the wishlist button exactly where you want it on both collection and product pages:

1. Collection Page: Choose position (top-right, top-left, bottom-right, bottom-left) and margin
2. Product Page: Select display mode — 'Image Overlay' or 'Standard Button'
3. Button Placement: Position beside add-to-cart, below price, or custom location
4. Button Style: Choose 'Icon + Text' or 'Icon Only' display

The app ships translated into 15 languages: English, Traditional Chinese, Simplified Chinese, Japanese, Korean, German, French, Spanish, Italian, Portuguese, Russian, Vietnamese, Thai, Arabic and Hebrew. Customers see the one that matches their browser, and you do not have to do anything to get them.

The Translations page is for changing the wording, not for adding the languages:

1. Go to the Translations page from the navigation
2. Select your default language from the dropdown
3. Edit any button label, message or list name you want to word differently
4. Click Save

You can add any language as a custom translation:

1. Go to the Translations page
2. Click 'Add New Language'
3. Enter the language code (e.g., ko for Korean, de for German)
4. Translate every text field — button labels, toast messages, list names, modal text, etc.
5. Click Save

Your custom translations will be used whenever a customer's browser language matches the code you entered. You have full control over every term shown to customers.

Customers can share any custom wishlist with friends and family via a unique link:

1. Open the wishlist page and select a custom list
2. Click the 'Share' button to copy the shareable link
3. Send the link to anyone — they can view the list without an account
4. The shared page shows all items with product details and prices

Each custom list gets a unique share token automatically. The default 'Favorites' and 'Watch Later' lists can also be shared.

Yes! When someone opens a shared wishlist link, they can subscribe to it:

1. Open the shared wishlist link received from a friend
2. Click 'Subscribe' to add the list to your own wishlist page
3. Subscribed lists appear alongside your own lists
4. Changes made by the list owner are automatically reflected for subscribers

Customers can share their wishlisted products on social media platforms:

• Facebook — Share product with image and description
• Twitter / X — Tweet with product link
• Pinterest — Pin product images
• WhatsApp — Send product link in a message
• LINE — Share via LINE messenger
• Email — Send product link via email
• Copy Link — Copy product URL to clipboard

Enable social sharing in Settings > Social Share. Choose which platforms to display and customize the share message template.

Automatically notify customers when products in their wishlist go on sale:

1. Go to Notifications > Settings
2. Enable 'Price Drop Notifications'
3. Set the price drop threshold (any drop, percentage, or amount)
4. Configure the check schedule (hourly, daily, etc.)
5. Customers who opted in will receive emails automatically

Back-in-stock alerts only fire when an item goes from out of stock to in stock. The very first time the app records a product's availability it does not send anything — otherwise every customer would get an alert the day you install.

Configure your email provider to start sending wishlist notifications to customers:

1. Go to Notifications > Settings
2. Choose your email provider: Resend, SendGrid, Brevo, or custom SMTP
3. Enter your API key and sender information
4. Use 'Send Test Email' to verify your configuration
5. Enable the notification types you want to send
6. Set up the schedule for automatic notification checks

We recommend Resend for the easiest setup. Get a free API key at resend.com

Yes! Create beautiful, branded emails that match your store's style:

1. Go to Notifications > Templates
2. Select the notification type (Price Drop, Back in Stock, etc.)
3. Choose the language for the template
4. Edit the email subject line
5. Customize the HTML body with your branding and content
6. Add a plain text version for email clients that don't support HTML
7. Use variables like {{product_title}}, {{new_price}}, {{product_url}} for dynamic content
8. Preview your template before saving

Use the AI Assistance feature to quickly generate professional email templates!

Draft orders let you create orders on behalf of customers from their wishlisted items. This is a paid-plan feature:

• Create draft orders directly from a customer's wishlist items
• Send invoices to customers so they can complete the purchase
• Track order status: draft, invoice sent, opened, clicked, completed
• Cancel or delete draft orders at any time
• View all draft orders and their statuses from the Draft Orders page

On the account page, in the Draft Orders tab. Turn it on under Account Page > Tabs — it is off until you do, because it needs a paid plan.

Customers see every invoice you have sent them that is still waiting to be paid, with a link to pay it and a button to cancel. The invoice emails you send also link straight there.

Earlier versions of the app offered theme blocks for this that you added by hand in the theme editor. Those are gone — the account page tab replaces them, and there is nothing to add to your theme.

Create draft orders from the Draft Orders page in the HIKO Wish Keeper app:

1. Go to the Draft Orders page and browse or search for a customer
2. Click on a customer to view their wishlist items
3. Select the items you want to include using the checkboxes
4. Click 'Create Draft Order (N)' where N is the number of selected items
5. In the modal, optionally configure a discount (percentage or fixed amount), inventory reserve duration, and an order note
6. Click 'Create' to review the order summary with pricing breakdown
7. Click 'Confirm' to create the draft order, or 'Confirm and Send' to create it and send the invoice to the customer immediately

The customer receives an email with a checkout link to complete their purchase. Track all order statuses (draft, invoice sent, opened, clicked, completed) from the Draft Orders page.

Draft orders require the Professional plan ($6.99/month or $62/year).

If the wishlist button doesn't appear, try these troubleshooting steps:

• Verify the feature is enabled in Settings > Product Page or Collection Page
• Check if the app embed is enabled in Shopify Theme Customizer > App Embeds
• Check whether 'Require Login' is on in Settings — with it on, the wishlist does not load for visitors who are not signed in
• Clear your browser cache and refresh the page
• Make sure your theme supports app blocks (Online Store 2.0 themes)
• Try viewing in an incognito/private browser window
• Contact support if the issue persists

The account page is drawn by the app embed. If customers see a short notice saying the page is still loading, the embed is off:

1. Click 'Enable in Theme' in the app's page header
2. Make sure the toggle is on, then click Save in the theme editor

If the page returns "not found" instead, the account page itself is switched off — turn it back on under Account Page > The account page.

If notification emails aren't being delivered, check these common issues:

• Verify your email provider API key is correct in Notifications > Settings
• Check that the 'From Email' address is verified with your email provider
• Ensure customers have opted in to receive notifications
• Review the notification history in Insights > Notifications tab for any errors
• Send a test email to verify your configuration is working
• Check your email provider's dashboard for delivery issues or bounces

We're here to help! Here's how to get assistance:

• Email us at [email protected] for technical issues
• Use the in-app Support button to send a message directly
• Check this FAQ for common questions and solutions

Include your API key in the Authorization header as a Bearer token: Authorization: Bearer your_api_key. Generate your API key from the API Integration page.

You can use either the numeric ID (e.g., 1234567890) or the full Shopify GID format (e.g., gid://shopify/Customer/1234567890). Both formats are accepted by all API endpoints.

The API uses standard HTTP status codes:

• 200 - Success: Request completed successfully
• 400 - Bad Request: Invalid parameters or missing required fields
• 401 - Unauthorized: Missing or invalid API key
• 404 - Not Found: Resource does not exist
• 429 - Too Many Requests: Rate limit exceeded
• 500 - Server Error: Something went wrong on our end

List endpoints accept page and limit query parameters. The response includes a pagination object with the current page, total pages, and total record count so you can walk through large result sets.

Yes. Configure a webhook URL on the API Integration page and the app will POST to it when wishlist events happen, so you do not have to poll.